Lorrie is the pinnacle of what we believe a travel agent should be...our partner in crafting the best possible vacation. She has wonderful listening skills and then makes it happen. I can’t imagine working with anyone else.
Peter

I’d like to keep Loni a secret but have and will continue to recommend her. We don’t plan anything without her.
Terry and Lee Anne

Thank you, Gene. I will always be grateful to our friends for recommending you to us. You are a great example of someone who can deal with all kinds of travelers. You are very patient and understanding of our inexperience in the world of travel. I will recommend you to anyone interested in travel.
Barb and Bev - Alaska

I was nervous taking an international trip alone and Katherine completely put me at ease. I felt like I had known her for years yet this was our first interaction. She was a tremendous help with my flights, drivers and finding fantastic hotel experiences. A true professional!

Michelle

I was referred to Carrousel Travel by a family friend and started working with Lori Bruns. From the start to the very end Lori helped me step by step plan my destination wedding. She helped me with my website, contracting reservations for the hotel, booking flights and hotel for my guests, and myself and my family, keeping everything in order and keeping my stress levels down. Lori made everything easy and was extremely transparent the entire time I worked with her. She gave me her undivided attention and was responsive and knowledgeable. I had 40 guests that were family and friends in my wedding group that traveled with me to Aruba. Aruba was Lori’s suggestion after weeks of being indecisive on a location. I am so glad I listened to her!!! Aruba was amazing, the hotel was perfect for everyone’s needs, and the wedding planner at the RIU was just as amazing as Lori. I got legally married in Aruba, so Lori ALSO helped me step by step through that process and what paperwork I needed done and where to get it and how to send it. My wedding vacation was wonderful and my actual wedding day was more than perfect. I could not have pulled it off without Lori and Carrousel Travel’s help. If anyone reading this has their heart set on a destination wedding- CALL LORI at Carrousel Travel and she will help make it happen for you! Cannot say enough good things!

Akila - Aruba

Loni is the best. She's patient, efficient, great suggestions, open to exploring the best to suit your needs and interests. Wouldn't think of planning a trip without Loni.
Ronald and Glenda

Katherine, A note of thanks for the work you did to set up our European vacation. It was everything we hoped for and more.

All the arrangements were executed with perfection. Both hotels were perfect. Modest and extremely well located, in both cities. The double rooms were not overly small, and the bathrooms were more than ample. We were more than satisfied with the hotel choices. Christmas Day was spectacular. Morning Mass in a 12th century chapel with the Vienna Boys Choir singing hymns, and the dinner and chamber orchestra concert in the evening made for an over the top amazing day. We absolutely loved everything about Prague. Carrousel and Kensington Tours were great. We stretched our budget just a tad, but it was worth every dime.

We will definitely use you again and will recommend our friends to you. You have proven the point we read about some time ago that travel agents bring expertise to the table that we think we don't need in the internet age. We are now believers in that point.

Thanks for everything.

Rick and Meg - Vienna // Prague

Lorrie was phenomenal 🙂 We appreciated everything down to the absolute detail and just dealing with the dynamics of my family 🙂 Above and beyond of what I have ever expected 🙂
Wendell

Loni has impeccable skill and gracious, timely service. A wonderful resource we will not travel without.
Terry and Lee Anne

We have been customers for 20+ years with Lori and actually haven't needed to use her services for 10 years. We called and had her help with our anniversary trip to our 1st all-inclusive resort. Having never been to an all-inclusive we had many questions and Lori graciously listened and answered all our questions and concerns.
Cindy

Katherine exceeded our expectations with respect to our trip. It was organized flawlessly and went off without a single hitch. Everything she planned for us was outstanding! Katherine was always available for us even while we were on our trip and always responded promptly to questions. We would absolutely recommend her.
Christopher

We trust Gene to give us good advice about where to stay and what cruise lines to use. We have been happy with her recommendations. She responds quickly to our email questions.
Virgil

We love Lori so much she has helped both of our children plan their respective honeymoon trips! With Lori's great knowledge we were able to give our kids a great wedding gift of a helicopter ride for their honeymoon. We would have never known about that if not for Lori! We are going to start planning our retirement trip with Lori soon!!!!
Cindy

Lorrie is fabulous to work with. She has helped us plan many trips and we had a blast on all our vacations. She seems to always go above and beyond our expectations. Can’t imagine going on a trip without Lorrie helping us plan.
Diana

It was the perfect 50th birthday celebration trip. Punta Cana and the resort were both perfect. Thank you!!
Lisa

Katherine’s service far exceeded any of our expectations. We have not used a non-group tour travel agency for many years and were not expecting such personalized, flexible and efficient planning. She seemed to have personal knowledge of all the services she arranged for us including the hotels and transportation and had very useful travel tips and app recommendations, many of which we were unaware of despite having traveled fairly often in the past. We can't believe the speed and efficiency of Katherine's responses! They exceed those of any other person in every other organization we have ever contacted. The provision of a written as well as online itinerary was extremely helpful as was the personal meeting with her prior to our trip to explain everything.
Thomas

Lori has done multiple cruises for me and my family and friends and she is the only person I will use. She is just great to work with and always steers me in the right direction. I would take her on a cruise with us if possible.... Great work!
Larry

Katherine is an absolutely first rate travel agent and such a pleasure to deal with. We have loved every trip she's planned for us. She always goes above and beyond for us to make our experience as great as it possibly can be. Katherine is extremely responsive to all our requests. She was even able to help us when we were stuck in a heat wave in Oslo...thanks to her intervention, the hotel found a fan for us when they had told us there wasn't one to be had. I continue to be amazed at Katherine's attention to detail and the thoroughness of all the information she provides to us. I have recommended Katherine to several friends and to my daughters; they all agree with me that she does an outstanding job and is a pleasure to work with.
Gloria

Lorrie was phenomenal planning this trip for us. With a group of five, from two 17 year olds up to an 87 year old gentleman who walks with a walker, her attention to the details were amazing. There were some extra items - the airline lounge associated with our flight plus the super knowledgeable guides - that were truly appreciated! I have already told people about Lorrie but as soon as I know someone is thinking of a trip, I will send specific contact information : D At the first thought of a vacation, I will be contacting Lorrie 😀
Wendell

Lori is obviously an experienced travel agent and it is delight to work with her. I’m not sure our trips would have been the same if Lori had not provided the relevant information. Lori replys very quickly and answers all questions accurately and includes additional information she finds might be helpful when searching a destination. Lori is very detailed when explaining flight, hotel options and other details such as; kids clubs, restaurants, shopping and activities that may or may not be available. She asks the right questions to make sure the vacation that our family is planning will mesh perfect with what we want to experience and create the perfect getaway! I’ve recommended Lori to several friends, and she has also done a terrific job for them as well! We will use Lori for all of our travel needs!

Kathryn

Christine was just amazing with how fast she was able to get us booked on short notice! Was totally in our budget and listened to what we are wanting to accomplish on this trip. She was excellent at communicating with us back and forth via email! We are busy people and don't have a lot of time to spend on the phone and with Christine, her emails were extremely timely. She listened and reacted to our desired wants. Totally would recommend Christine to anyone wanting a get away. Christine is the only person we will use.
James

Katherine is perfection. She is prompt in responding to requests, makes wonderful suggestions, and always follows through on everything. She makes every trip especially memorable. Katherine is extremely responsive and efficient. When I receive proposals for customized itineraries from Katherine, they are professional, comprehensive in scope, and meet a standard of excellence that exceeds expectations. When I receive final documents, they are perfectly organized and crystal clear. They provide me with every detail that I need for a smooth and enjoyable trip. I’ve recommended Katherine to friends who travel. The level of service she provides is truly outstanding. I’ve already booked a trip to Antarctica with Katherine for January 2020. We’ve also identified a trip to Peru for May 2021 and a trip to China and Tibet in October 2021. We are in the initial planning phase for a trip to Portugal, Madeira, and the Azores to celebrate my 60th birthday in 2022. I intend to use Katherine to plan and book my vacations until either my death or her retirement. She is simply magnificent to work with. A genuinely kind, thoughtful, and sincere person.

Todd

Lori is always extremely knowledgeable and my husband and I have come to trust her opinion. We’ve tried other agents locally and they didn’t compare with Lori’s service. Lori would respond almost instantly to our emails and phone calls. I have recommended Lori to multiple people in Bismarck, ND. She is a ways away from us but nobody close can compare. My husband and I will continue to use Lori for our vacation plans even though she is in a different city and state. Everything is always so simple and she makes us feel confident in our vacation investments.
Sara

Lorrie is my agent for life. She is professional, kind and highly efficient. I couldn’t be happier, and I will be in touch soon regarding my next vacation plan. Thanks so much, Lorrie!
Rojanne

Loni, Thank you for again making our chaotic and rushed planning into a beautiful vacation. We have all of our documents from you and are getting very excited for our trip. I am so very thankful to have you as our travel agent. You are so wonderful at listening to detail and finding something that truly fits our dream vacation. We are very happy with the work you have done for us. Thank you so much!

Nick and Jeni - Japan

Katherine provide excellent service and was helpful in the planning. She covered every aspect of planning perfectly resulting in our best vacation ever!! We look forward to having Katherine plan our next vacation soon!! She is exceptional!
Michael

Lorrie was very helpfull, knowledgeable and answered our many question. Lorrie made the vacation perfect. Thank you Lorrie for all your help and advice. We had a group of 8 people and would ask Lorrie for conference calls and she always helped us. Lorrie knows her job and does it well. We would love to have her join us on our next cruise!
Warren

Katherine, It is my last day here at the Sabyinyo Silverback Lidge, so a fitting time to say thank you for setting up a fabulous trip. Every detail has been wonderful. The AMA section was lovely. I enjoyed all of it. I enjoyed the diversity of the cruise safari experience which is why I chose it. All about this was great. The guide, the staff, the people I met, the accommodations, food - top-notch. But it was this last experience that has been magical. This lodge is above expectations - even tho I had none. Top of the line. And the gorilla experience - once in a lifetime! I cannot take the time now to go into detail about how much I enjoyed this. People always make the trip. The people I met & the staffs & guides along the way. It was so good to feel so taken care of. Thank you. It also will be good to get home & think about another special trip.

Kate